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FAQs
Q. How can I book a tour to India ? Is there a list of tours
I can choose from?
A. First we recommend that you go through Our website, which
include various tours that we have been selling very successfully
since a very long time. The tours are listed under different
categories like Honeymoon Tours, Beach Holidays ,Religious ,
Family etc. and you can buy them on as it is basis. If however
you feel that these tours need to be fine-tuned to coincide
with your flight schedule, and if you need to add or reduce
a night in any city, then you must send us your request and
our travel experts will get back to you shortly with necessary
changes and the amended tour cost.
Q. What if I do not like any of the tours listed on the site?
Can IDMS tailor-make a tour for me?
A. The second option is to choose ’ Your Travel Plan
’ wherein you select the cities you wish to visit. You
will also have to inform us some other factors like duration,
number of people travelling together and choice of hotels you
prefer. As soon as we have these details from your end, we will
design a tour specially for you and get back immediately. These
details serve as an outline for our Travel experts, who are
working here round-the-clock to tailor make a your tour comfortable.
Q. Is the company really reliable? What is the profile of the
company?
A. We suggest you check our profile by clicking on ’ABOUT
US ’ before you send us a request. Being one of the best
Destination Management Company in India, we at Incredible Destination
Management Services Pvt Ltd have been looking after travellers
from the India and the world over. Major Corporate Firms are
working with Incredible Destination Management Services Pvt
Ltd for our excellent support in terms of competitive rates,
efficient handling and product knowledge.
Q. Where is the IDMS head office in India and how does IDMS
work on worldwide basis ?
A. Headquartered in Gurgaon ( Delhi and NCR ) , Incredible Destination
Management Services Pvt Ltd has a network of more than 40 sub-
agents across India and over 50 sub-Agents across the globe.
These agents are specifically handpicked so as to make sure
that we manage the best possible services at the most competitive
prices for our clients.
Q. How do we settle the payment? Is there an advance deposit
required?
A. We insist on a nominal deposit of Rs 10,000 or a 10% of the
total tour cost (whichever is more) to be sent to us as soon
as the itinerary and the price has been finalized. This is an
authorization for us to go ahead with the reservations. A lot
of times we need to shell out money to block Hotel rooms , train
tickets , flight tickets etc. hence we insist on a token amount.
The balance however has to be settled one month prior to your
Travel date. The money can be paid by the payment gateway on
the site , or through credit card, vide a banker’s cheque
or a demand draft etc.
Q. Is the information I give on the net safe?
A. Any correspondence exchanged between you and Incredible Destination
Management Services Pvt Ltd will be kept confidential and not
outsourced to any third party under any circumstances. The credit
card details you provide are safe since our Payment Gateway
is approved by VERISIGN. Moreover your profile (name, Email
ID, address, Telephone number) will be used only to communicate
with you in regards to the services you are buying or availing.
At no time will this profile be misused.
Q. Does IDMS provide reliable information?
A. The information provided on the site is true and reliable
to the best of our knowledge. Moreover various Tourism Boards
have been helpful in getting us the required information and
we at Incredible Destination Management Services Pvt Ltd are
very thankful to them for their cooperation. Therefore we feel
that the information given on the site is very authentic.
Q. Where can I apply for an Visa?
A. You are requested to get in touch with our travel consultant
who will appraise you with the formalities required.
Q. Can I book only the accommodation or Flight tickets since
I am Travelling on business?
A. If you are only looking at accommodation or flights options
and not a full fledged tour or a holiday, then you may click
on “Hotel or the flight link” . if you feel that the
hotel or the accommodations you want are not listed on the site,
then simply send us a mail at info@idms.co.in and we will be
more than happy to get back to you at once with relevant details.
Q. What are the different room categories ?
A. Generally hotels tend to place their bedrooms within Five
different categories :
Standard, Superior, Deluxe, Executive, Suite
The actual differences between the bedrooms varies from one
hotel to another, with executive being the highest standard
of room.
Single Room
A single room is designed to accommodate one person only. The
room contains one single bed or twin bed.
Double Room
A double room is designed to accommodate two people only. The
room contains one queen bed or king size bed or if not available
a twin bed.
Twin Room
A twin room is also designed to accommodate two people only.
The room contains two single beds or if not available a king
size bed. Family Rooms
There are two main types of family rooms, as follows :
Triple Room A triple room is designed to accommodate three people
only. The room will contain either : One queen and one single
bed Three single beds Please specify which option you require
when sending your reservation form.
Quad Room
A quad room is designed to accommodate four people only.
The room will contain either : Two queen beds One queen and
two single beds Four single beds
Please specify which option you require when sending your reservation
form. We can also assist you in seeking accommodation that can
accommodate more than four people in a room. Please specify
the number of people in your party when completing your reservation
request form. Note that all kinds of room category are on request
and depend on room availability. |
